1. Follow all company policies and procedures
遵守所有公司政策和程序
2. Receive all incoming calls in a courteous and friendly manner, responsible for accurate connection.
礼貌和友好地接听所有的来电，并负责准确的接转
3. Answer all calls in the manner specified by the P & P of The hotel on a consistent basis.
持续一贯地酒店的政策和程序，礼貌地接听电话
4. Answer guests inquires over the phone and follow up personally to resolve Guest request.
接听客人的电话并亲自采取行动去完成客人的要求
5. You will not transfer any call from Guest Room to another Department or section.
回答客人的电话询问，不要将电话接转至有关部门
6. Responsible for Booking Room and handle guest request in a friendly, warm efficiently manner, providing suggestive choices and recommendations.
负责“客房预定”高效地为客人提供服务
7. Rotating job responsibilities in other sections of the Front Services Department.
在前厅部其他岗位轮换
8. Responsible for booking and placing of guest long distance calls correctly
负责准确地预约和接通客人的长途电话
9. Responsible for placing of guests’ wake-up calls accurately and timely
负责准确及时的为客人提供叫醒服务