1. Follow all company policies and procedures.
遵守所有公司政策和程序。

2. Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
过观察预见客人的需求，和亲自了解或与其他同事的有效地沟通，提供及时有效的服务。

3. Align working practices and conduct with Sheraton Wenzhou Hotel’s Vision; consistently strive to meet and exceed the expectations of both internal and external guests.
根据温州喜来登酒店的目标引导工作实践和行为；始终如一地满足超出内部和外部客人的期望。

4. Uphold the Take Care culture by demonstrating the Star Service Standards at all times to guests and fellow associates.
通过随时向客人和同事示范万豪服务标准，支持关爱计划文化。

5. Understand and adhere to relevant workplace health and safety standards. Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel and Marriott Policies.
理解和遵守相关的工作场所的健康和安全标准。亲自确保遵守所有相关的职业安全和卫生及工作场所安全与卫生立法, 以及相关的酒店和万豪的政策.

6. Become totally familiar with the “Sales and Marketing” Standards & Procedures and follow them accordingly.
完全熟悉市场宴会销售部的标准与程序并认真执行。